Privacy Policy
Last updated: August 2026
This Privacy Policy explains how Toks Natural Nigeria (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit or shop on toksnatural.ng.
Information We Collect
When you place an order, create an account, or subscribe to our newsletter, we may collect:
- Your name, email address, phone number, and delivery address
- Order history and product preferences
- Payment information, processed securely by our payment provider (we do not store your full card details)
- Technical information such as browser type, device, and pages visited, collected automatically
How We Use Your Information
- To process and deliver your orders
- To communicate with you about your order, including delivery updates
- To send you marketing emails, product updates, and offers, but only if you’ve opted in
- To improve our website and product range
- To respond to your questions and support requests
Sharing Your Information
We don’t sell your personal information. We share it only where necessary, including with:
- Delivery couriers and logistics partners, to fulfil your order
- Payment processors, to complete your transaction securely
- Our email marketing platform, if you’ve subscribed to our newsletter
Cookies
Our website uses cookies to remember your cart, preferences, and to understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work as intended.
Your Rights
You can ask us to access, correct, or delete your personal information at any time. You can also unsubscribe from marketing emails using the link in any email we send, or by contacting us directly.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date at the top.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at support@toksnatural.ng.